General Support & Software
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We've compiled the most up-to-date frequently asked questions on our products, how they work, what they're compatible with, and what you can do with them. Please select one of the categories below to find your answers.
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Top 10 Frequently Asked Questions
- CD & DVD Drives: My CD-RW drive won’t work with the new CD-RW discs. What’s wrong?
- DVD: What is firmware and how do I get firmware updates for my drive allowing me to burn newer media?
- TravelDrives: My TravelDrive™ is installed, but I do not get a Drive letter or an icon in My Computer for the drive. How can I correct this? (Flash Drives)
- CD & DVD Drives: How do I find the drive string for my CD/DVD Drive in Windows 2000/XP?
- CD & DVD Drives: How do I install my CD or DVD drive?
- Labeling: exPressit Label Design Studio: My labels are not printing properly onto my label sheet, what should I do? (Printer Calibration)
- CD & DVD Drives: When I try to burn a DVD it does not burn at the highest speed. Why could this be?
- TravelDrives: What operating systems can the TravelDrive™ operate on? (Flash Drives)
- Scanners: Where can I find the Software and Manuals for the 6136U and the 6142U Scanners?
- Labeling: The printing is not aligned with the CD label. How do I Calibrate the printer in LabelMaker?
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